Salesforce Managed Services

The Salesforce
capacity your
internal team
is missing.

Ostrelis works alongside internal Salesforce and RevOps teams to handle support, administration, automation, training and continuous improvement, giving your team experienced Salesforce capacity when it’s needed most.

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Experience behind Ostrelis

Salesforce experience
11 years
Average case satisfaction
5/5 average case satisfaction
The RUN approach

We don’t just close the ticket.

Ostrelis resolves the immediate problem, identifies why it happened, then improves the system, process or user knowledge behind it where possible.

  1. Resolve

    Fix the immediate Salesforce issue.

  2. Understand

    Identify the root cause, dependency or knowledge gap.

  3. Normalise

    Reduce the chance of the same issue recurring.

Transparency

Know where your Salesforce capacity is going.

The Ostrelis portal gives customers a shared view of requests, activity, delivery and service usage.

  • What has been requested
  • What is being worked on
  • What has been delivered
  • Capacity used and remaining
Training & enablement

Fix the knowledge gap, not the same ticket twice.

When the same questions keep coming up, we help fix the knowledge gap with practical training, walkthroughs and reusable guidance.

Visit the Ostrelis YouTube channel ↗
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